1. Digital Products
All eBooks sold on our website are digital products. Once payment is successfully completed and the eBook download is provided, the purchase is generally non-refundable.
2. Download or Technical Issues
If you have paid for an eBook but:
- The download link is not working
- You cannot access your purchased eBook
- You received an incorrect or damaged file
please contact us. We will review the issue and, where appropriate, provide a working download link or replacement file.
3. Duplicate Payment
If you are accidentally charged more than once for the same order, please contact us with your order number and payment details. After verification, the duplicate payment may be refunded.
4. Refund Requests
For eligible refund requests, please contact us with:
- Your name
- Order number
- Email used for the purchase
- Reason for your request
We will review your request and respond as soon as possible.
5. Non-Refundable Situations
A refund may not be available if:
- You have successfully downloaded the eBook
- You simply changed your mind after purchase
- You purchased the wrong product due to not checking the product details
6. Contact Us
For refund or purchase-related questions, please contact us through our Contact Us page.
Note: This policy should be customized according to your actual business practices, payment gateway rules, and applicable consumer-protection laws before publishing it on your website.